Due to the influence of COVID-19, Japan Post is restricting their service to certain countries. The restriction conditions differs by each country. Please kindly click the below link to check the current service availability to your country. https://www.post.japanpost.jp/int/information/overview_en.html
Because of the global reduction of flights, considerable delivery delays are expected.
Sorry for the inconvenience that might cause.
For more detail information, please contact us from Chat form/ E-mail.